When you upgrade to a Premium subscription, the app automatically removes the Wi-Fi / Extender measurement option. This behavior is intentional and prevents you from triggering the same reading twice.
Premium subscribers already get every cloud reading automatically, so the separate Wi-Fi / Extender button is no longer needed.
What the button does without Premium
- Tapping the button does not start a new measurement.
- Instead, it downloads the last automatic reading already stored in the cloud (can be up to 72 minutes old).
- This is useful for users who want to pull the latest reading on demand.
What happens after Premium is activated
- Premium delivers every automatic measurement to your phone in real time.
- Because those readings arrive automatically, pressing the Wi-Fi / Extender button would simply fetch the very same value you have just received.
- To avoid confusion and duplicate data, the app hides the button once Premium is active.
If you haven't found the information you are looking for in our FAQ section, don't hesitate to contact our agents in the help section of the app. Remember to turn on app notifications to know when your message has been replied to.