Why Can't I Log In With Facebook or Twitter Anymore?

To comply with mobile distribution platform requirements (Apple and Android), we've discontinued the option to log in via Facebook and Twitt...

The Application does not work on my phone, What should I do?

If you're experiencing issues with the Blueriiot Pool & Spa Assistant app on your phone, it might be due to compatibility requirements. ...

I can no longer remember my username and/or password, what should I do?

 If you've forgotten your login details for the Blueriiot Pool & Spa Assistant app, recovering access is straightforward:Tap on "Lo...

I Often Have to Link My Analyzer by Encoding the Codes and I Do Not Have All the Values, Why?

Experiencing frequent re-linking of your analyzer and missing values can occur if multiple users are monitoring the same physical pool but u...

Why Does the Application Ask Me to Add the Same Amount of Product Several Times?

When managing your pool's chemistry, precise adjustments are crucial for maintaining balance. The Blueriiot app provides tailored advice bas...

I Get an Error Message When Trying to Use the App, What Should I Do?

If you encounter an error message while using the Blueriiot Pool & Spa Assistant app, a simple yet crucial check can help resolve the is...

There is a Bug in the Application

Encountering a bug can be frustrating, but there are a few steps you can take to potentially resolve the issue:Restart the App: Close the Bl...

The ORP of my pool is not correct but the App only asks me to correct the pH, what should I do?

Chlorine's effectiveness in sanitizing your pool water is highly dependent on maintaining the pH within the optimal range of 7.2 to 7.6. Her...

How can I restart the analyzer?

Restarting your analyzer can often resolve temporary issues or refresh its connection. To do this through the Blueriiot Pool & Spa Assis...

What is ORP?

 ORP (Oxidation-Reduction Potential) measures your pool's ability to break down contaminants. A high ORP means the water is more effect...

What is Conductivity?

Conductivity is a measure of your pool water's ability to conduct electric current. It reflects the level of dissolved salts, minerals, and ...

Blue Connect Warranty Guidelines

Warranty CoverageThe warranty for Blue Connect devices and their components varies by country:Blue Connect and Probes: 24 months (2 years), ...

Can I Upgrade My Blue Connect Go with a Golden Probe?

Yes, you can upgrade the sensor on your Blue Connect Go to a golden probe. This upgrade will allow the device to measure conductivity in add...