I can not take a measurement / I do not receive the measurements

Understanding Connectivity: Bluetooth: Allows for instant measurements within 10 meters of the analyzer. Ensure Bluetooth is activated on y...

The values of my Blue Connect are not correct

  If your analyzer's readings seem inaccurate, follow these steps for troubleshooting:Initial Setup:Stabilization Time: Allow sev...

The pH value is very unstable

 If you're experiencing unstable pH levels in your pool, the issue often lies with the pool's Total Alkalinity (TA). Here’s what you ca...

The ORP is negative / very low / does not appear or very low while the pool is well disinfected

 Understanding ORP Probe Issues: The ORP (oxidation-reduction potential) probe's effectiveness can be compromised by substances in...

The conductivity is zero/ the temperature is negative

If your Blueriiot analyser is having conductivity at zero or the temperature is negative, take into consideration the age of the probe and c...

I do not have KCl to maintain the probe during the winterization

If you do not have KCl to maintain the probe, use pH4 or, failing this, running water with a good amount of cooking salt (20mL or 4 teaspoon...

How to clean the probe?

Ensuring your analyzer functions optimally is crucial for accurate pool monitoring. Sometimes, incorrect measurements can be attributed to d...

I cannot connect to my analyzer via Bluetooth

When facing connectivity issues with your analyzer, determining whether the problem lies with your phone or the analyzer itself is essentia...