Check your home router: 

Check the Extender: 

• It must be plugged in and connected. 

• Check its location.

  --> Not too far from the router:

  •  To make sure the Extender is well placed and not too far from the router, unplug the cable and plug it again. Then press the button on the Extender case.
  • If the light changes from blue to green, it means that the Extender is well placed in relation to the router.
  • If the light goes from blue to green and then to red, it means that the Extender is too far from the router. 
  • If the router is too far away and the Extender cannot connect, you can use a Wi-Fi extender or a PLC system.
  --> Not too far from the analyzer: To make sure the Extender is well placed and not too far from the analyzer, press the Extender button.

  • If the light changes from blue to green, it means that the Extender is picking up the analyzer and everything is working properly.
  • If the light changes from blue to red, it means that the Extender is too far from the analyzer. Move it closer and try again. 

Check the analyzer: 

It must not be completely immersed. The upper part has to be out of the water.