Do you want to reset your device? You just have to:

  1. Unplug the device. 
  2. Press and hold the button on the top of the unit while plugging in the unit.
  3. The three lights will light up successively (blue, green, red).

The device is now reset and can be configured again.

If you haven't found the information you are looking for in our FAQ section, don't hesitate to contact our agents in the help section of the app. Remember to turn on app notifications to know when your message has been replied to.