Colour coding: 

Blinking blue: Extender is searching the analyzer.

Blinking green: Connection attempt of the Extender to the Wi-Fi. It tries to send a measurement via Wi-Fi.

Static green: Extender is connected to the Wi-fi. The measurement has been sent.

If red after green: Connection error via the Wi-Fi network. Check the distance between the Extender and the router. Verify the signal quality and check to have introduced the correct password.

If red after blue: Connection error to the analyzer via Bluetooth. Check the distance between the Extender and the analyzer.

If you haven't found the information you are looking for in our FAQ section, don't hesitate to contact our agents in the help section of the app. Remember to turn on app notifications to know when your message has been replied to.