Can I use one Extender for several analyzers?
No, it is not possible to use multiple Blue Connects with a single Extender. The Extender is specifically designed to work with one Blue Connect analyzer at a time.
As a reminder, the Extender acts as a Wi-Fi relay, enabling data transmission when the Sigfox signal is weak or absent. It has an approximate range of 10 meters, and it is crucial that there are no obstacles, such as walls or metal objects, between the Extender and the Blue Connect to ensure an optimal connection.
If you have multiple analyzers, each device will need its own Extender to maintain effective communication.
Here are some helpful articles:
Where to pace the Extender? https://support-blueriiot.helpshift.com/hc/en/3-blueriiot/faq/47-where-shall-i-place-the-extender/
How to install the Extender? https://support-blueriiot.helpshift.com/hc/en/3-blueriiot/faq/26-how-to-install-the-extender/
If you haven't found the information you are looking for in our FAQ section, don't hesitate to contact our agents in the help section of the app. Remember to turn on app notifications to know when your message has been replied to.