The WiFi Extender supports the following WiFi security (authentication) modes:

  • OPEN
  • WEP
  • WPA_PSK
  • WPA2_PSK
  • WPA_WPA2_PSK
  • WPA2_ENTERPRISE

Important Notes:

  1. Ensure your WiFi network is configured to one of these supported security modes to avoid compatibility issues.
  2. Use simple network setups, such as a 2.4 GHz network, and avoid complex passwords or special characters to maintain a stable connection.
  3. If the extender is correctly connected (green light is on) but still does not appear in the system, consider performing a factory reset and reviewing your network configuration.
 

If you haven't found the information you are looking for in our FAQ section, don't hesitate to contact our agents in the help section of the app. Remember to turn on app notifications to know when your message has been replied to.